What is MakerMade's warranty?

One Year Limited Warranty Period


Maker Made guarantees all supplied parts and components are free of defects for 1 (one) year after the delivery date. If any parts are missing or defective, please contact MakerMade within the 1 (one) year warranty period by submitting a ticket. After 1 (one) year, no warranty is expressed, given or extended nor can any replacement be offered. 


Warranty Limitations

This warranty does not include:

  • Router bits
  • Any condition resulting from incorrect or inadequate maintenance or care
  • Damage resulting from misuse, abuse, negligence, accidents, or shipping
  • Dissatisfaction due to buyer's remorse
  • Normal wear and tear
  • Damages incurred during shipment (covered by carrier insurance)
  • Damages incurred during assembly and maintenance
  • Damage that is determined to be from repairs made or attempted by an unauthorized agent

Technical Assembly 


The assembly, setup, and a basic understanding of the machine’s parameters requires technical knowledge, mechanical proficiency, and operating experience. We cannot guarantee a customer’s ability to assemble, setup or use our product(s). Since the quality of any products or projects created using a MakerMade product is dependent upon its proper setup and basic understanding its operating parameters, MakerMade does not guarantee the quality of the projects created. MakerMade does not warrant against normal wear and tear, items consumed or expended by their normal use, product misuse, accidental damage, or damage caused by modifications to the product.  


IN NO EVENT SHALL MAKERMADE BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE MAKERMADE'S PRODUCTS, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF MAKERMADE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


If you submit a valid claim under this Limited Warranty, MakerMade at its sole discretion will (1) provide you with detailed instructions and new or refurbished parts to repair the product; or (2) authorize your return of the product for (i) repair with new or refurbished parts, or (ii) replacement with a new or refurbished product that is equivalent to the product to be replaced.


You must obtain prior authorization for your warranty claim before shipping any product to MakerMade, provide (upon request) a copy of the email confirmation received upon purchase of the product, provide (upon request) proof of receipt, and satisfy all other terms and restrictions set forth in this Limited Warranty. 


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