What is Makermade's return policy?

Returns

If you are dissatisfied with your order for any reason, we offer a 30-day money-back guarantee on products delivered to a United States address, minus a 3% payment processing fee.

Payment processing fees can not be refunded (not to exceed 3% of purchase price). We also accept returns on unopened and unused accessories within 30 days.

A return may only be requested during the first 30 days after the delivery date of your product(s). We will be unable to honor requests for returns after the 30 day period has expired. All international orders are final.

To initiate a return, please fill out our Return Authorization Form or submit a ticket to talk to a MakerMade customer service representative. 



Return Shipping Damage

MakerMade will not be held liable for any damage(s) incurred in return shipping. We recommend that you purchase shipping insurance to cover the original purchase price for the product returned to MakerMade.


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